There is a lot more to the story. Many claims professionals who do not thoroughly investigate a slip and fall are losing out on a potential subrogation chance. They are also potentially accepting a claim that they do not have to, depending on the jurisdiction.
Double Check Legal Defense Options
In some states, you have an idiopathic fall claim defense, loosely meaning that if you fell because you are clumsy then that is not exactly in the course and scope of your employment. There is no mechanism that caused the injury, such as water on the floor or a coworker that bumped in to you. This defense does not fly in all states, so be sure to check with local legal Counsel before accepting a claim where a worker just fell and has no idea how or why they fell.
What kind of shoes or boots were they wearing? Did the worker have the proper approved footwear for the workstation or area that they were working in? If not, this could be a company policy violation or a safety violation. This also is not applicable in all states so confirm with Counsel again if there are issues in this area that contributed to the fall.
Did Floor Cleaning Company Post Adequate Signage?
Did the worker fall due to the negligence of a vendor that was on premises at the time? If so, you have a clear subrogation case to pursue. For example, if a floor cleaning company was in the area and did not properly rope the area off or they failed to adequately post proper signage that the floors were wet, this is an issue. If that is the case, the vendor has a duty to properly protect and advise other workers in the area that they are cleaning and that floors are wet. Failure to do so is a pretty big deal and presents an avenue to fight the causal relation of the case in general.